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The Indeed Certificate Manager operator can reset the user smart card PIN

. In this case the user defined PIN code is changed to the value, set up on the Card types section. To reset a smart card PIN

, proceed as follows:

1. Switch to Users tab and search for the user.
2. Switch to the User card by clicking his/her username in the search results.
3. Select the necessary card and open its data.
4. Click Reset PIN.
   • Connect the smart card and click

1. • Reset
   • If the card is not available, select the Reset user PIN on agent option to create a task on the Client Agent

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After PIN

is reset by the administrator, a user can define a new PIN

on his/her own, using the Self-Service application.