If a user forgot the PIN code for his/her card and locked it, the he or she can reset the PIN code and define a new one. The card is then unlocked.

The card PIN reset function is configured by administrator of Indeed Certificate Manager in the card usage policy, Workflow section.

In case there is a reason to believe that user card PIN is known to someone else, the user can change the code.

PIN code reset

To reset a card PIN code, proceed as follows:

  1. Click Reset card PIN.
  2. Connect the card to a computer.
  3. Define a New PIN code and Confirm it.
  4. Click Reset.
  5. Click Close after the PIN is reset.

PIN code change

To change a card PIN code, proceed as follows:

  1. Click Change PIN.
  2. Connect the card to a computer.
  3. Enter the Current PIN, then define a New PIN code and Confirm it.
  4. Click Change.
  5. Click Close after the PIN changed.


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