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The Self-Service application is intended for the Indeed Certificate Manager users and allows to perform some operations with device on his or her own. The application is available at https://<server address Indeed CM>/icmservice

The operations with smart card, available to a user in Self-Service application, are defined by the system administrator in Configuration > Policies > Workflow section of Management Console application.

All the possible operations, available to a user, are listed below:

  • Security question setup
  • Smart card adding and assigning
  • Smart card issuance (including virtual AirKey, TPM card, WHfB and Registry)
  • Selecting optional certificates during smart card issuance
  • Smart card content update
  • Smart card enabling and disabling
  • Smart card revocation
  • Smart card PIN change or reset
  • Viewing the smart card contents and certificate or certificate request printing
  • Change of answers to security questions


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