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The Self-Service application is intended for the Indeed Certificate Manager users and allows to perform some operations with device on his or her own.
The application is available at https://<server address Indeed CM>/icmservice<Indeed CM Server FQDN>/icmservice

After logging to Self-Service, the following information of himself or herself becomes available to user: name, logon name, e-mail address, phone number and photo. The information is presented as a table.

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User data (name, name to login into domain, email address, phone number and photo) is added to the Indeed Certificate Manager system automatically from the Active Directory profile. Changes made to Active Directory profile are immediately displayed in Self-Service as well.

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The set of actions with the device available to the user in the Self-Service application is determined by the Indeed CM administrator in the

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The operations with smart card, available to a user in Self Service application, are defined by the system administrator in Configuration > Policies > Workflow section of the Management Console application.

All the possible operations, available to a user, are listed below:

  • Security question setup
  • Smart card adding and assigning
  • Smart card issuance (including virtual AirKey and TPM card)
  • Selecting optional certificates during smart card issuance
  • Smart card content update
  • Smart card enabling and disabling
  • Smart card revocation
  • Smart card PIN code change or reset
  • Viewing the smart card contents and certificate or certificate request printing
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    Change of answers to security questions