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If you forgot your smart card PIN code or had it locked - notify the responsible administrator of it. He or she would create a PIN reset Reset user PIN task for your card. Connect your smart card to a computer and wait for Reset PIN reset form to appear.

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Warning
To reset PIN code, answers to security questions should be defined. If you do not remember the answers, then you can change those in Self-Service.

Enter the answer to one or several security questions, set a New PIN, confirm it and click Reset. If reset user PIN reset successfully, the corresponding message is displayed.

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