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The Indeed Certificate Manager operator can reset the user smart card PIN
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. In this case the user defined PIN code is changed to the value, set up on the Card types section.
Note |
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If the Initialize card option is set up in the Issuance section, the User PIN will be reset to the value, set up for a certain card type in the Initialization Parameters. |
To reset a smart card PIN
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, proceed as follows:
- Switch to Users tab and search for the user.
- Switch to the User card by clicking his/her username in the search results.
- Select the necessary card and open its data.
- Click Reset PIN.
- Connect the smart card and click
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- Reset
- If the card is not available, select the Reset user PIN on agent option to create a task on the Client Agent
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After PIN
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is reset by the administrator, a user can define a new PIN
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on his/her own, using the Self-Service application.