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If errors occur, diagnostic data may be required. The following Indeed PAM components have built-in diagnostic data collection tools:
- Indeed PAM Core
- Indeed PAM IdP
- Indeed PAM Gateway
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After installing Indeed PAM Core, IdP, and Gateway components, they will automatically enable diagnostic data collection. |
Depending on the error, diagnostic data from one or more components may be needed.
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To determine the component you need, contact technical support support@indeed-id.com |
Directories for collecting diagnostic data:
- Indeed PAM Core - C:\Program Filesinetpub\Indeed PAMwwwroot\Gatewayapi\ProxyApp\Logs
- Indeed PAM IdP - C:\inetpub\wwwroot\apiidp\Logs
- Indeed PAM Gateway - C:\Program Files\inetpubIndeed PAM\wwwrootGateway\idpProxyApp\Logs
Before collecting data, you need to clear the directory of the required component and reproduce the error.