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User authentication is performed when attempting to unlock/disable a smart card without logging into operating system and when accessing Remote Self-Service. This section defines user authentication parameters: number of security questions for authentication (default value is 2) and maximum number of authentication attempts using security questions (default value is 3).

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The Security questions tab defines the security question parameters: list of questions and minimum number of characters in answer.

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To define a security question, click Create security question, enter the question text and define minimum answer length (default value is 3 characters). Click Create to store changes. Created questions can be modified or removed if necessary. To modify a question, click the Image Modified opposite to the required question. To remove a question, click theImage Modified.

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Warning

A security question can only be removed if not used by any user.