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- Switch to the folder of the required service:
Services Indeed CM:
- icm - %SystemDrive%\inetpub\wwwroot\icm
icmservice - %SystemDrive%\inetpub\wwwroot\icmservice
icmremote - %SystemDrive%\inetpub\wwwroot\icmremote
credprovapi - %SystemDrive%\inetpub\wwwroot\icmprovapi
icmapi - %SystemDrive%\inetpub\wwwroot\icmapi
CardMonitor - %ProgramFiles%\Indeed CM\CardMonitor
Services Indeed CM Agent:
- agentregistrationapi - %SystemDrive%\inetpub\wwwroot\IndeedCM Agent Site\agentregistrationapi
- agentserviceapi - %SystemDrive%\inetpub\wwwroot\IndeedCM Agent Site\agentserviceapi
Services Indeed AirKey Enterprise - %SystemDrive%\inetpub\wwwroot\Indeed.AirKey.EntServer
2. Open the Web.nlog (NLog.config file for Card Monitor and AirKey Enterprise) in text editor, for example, in Notepad, run as Administrator, and change the minlevel="Off" parameter value to "Info" or "Trace":
| Code Block | ||
|---|---|---|
| ||
<logger name="*" minlevel="Info" writeTo="file" /> |
3. Save the changes.
4. Execute the scenario you want to log.
5. Switch to Logs subfolder in the web service folder and make sure it now contains subfolders with debug information.
6. Send the Logs folder and all of its contents to support email address support@indeed-id.com, describing the problem and how to reproduce it.
7. To disable logging, change the minlevel parameter value from Info back to Off and save the changes.