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Searching for smart card is done in two ways:

  1. Search by connected smart card
  2. Advanced search by several parameters.

1. The search for Connected card is used when the smart card in question is available physically, but there is no data about it (for instance, this is the case when you find a lost smart card and hand it in to administrator).

Switch to the Connected card tab, connect the smart card to a computer and click.

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Smart card type can be viewed by hovering the mouse cursor to smart card image: chip or USB-token icon.

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2. Advanced search is used in case when the smart card is not available, but some of its data is known (serial number or part of it, type, comment, status, content status, user name, policy, assigned tags). The search can be performed either by one parameter or by several (all) parameters. To perform search, specify all known data of the smart card and click .

To search for all cards, registered in the system, enter the * character in the Serial number field and click the search button .

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Warning

To filter cards by Content status, scheduled Card Monitor service execution is required.

To search for a smart card by part of serial number, specify * character and known part of the serial number.  

To view and edit smart card contents, click . To view administrator PIN, click .

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To change a Comment or Tags, click  in the appropriate fields.

Warning

Global Indeed CM administrators can view admin PIN of all smart cards added to the system.
Local policy administrators can only view admin PIN of the smart cards assigned or issued to the policy users.

Smart card search results can be saved to file. To create a file with search results, click  and select the file format (PDF or CSV). Save the resulting file.