If you forgot your smart card PIN or had it locked - notify the responsible administrator of it. He or she would create Reset user PIN task for your card. Connect your smart card to a computer and wait for Reset PIN form to appear.
| Warning |
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| To reset PIN, answers to security questions should be defined. If you do not remember the answers, then you can change those in Self-Service. |
Enter the answer to one or several security questions, set a New PIN, confirm it and click Reset. If reset user PIN successfully, the corresponding message is displayed.
