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Management Server

Hardware Requirements

Device

50 sessions

100 sessions

200 sessions

CPU

8 Cores

16 Cores

32 Cores

RAM

8 GB

16 GB

32 GB

HDD/SSD120 GB120 GB120 GB
Network adapter1 Gb1 Gb1 GB

Software requirements

Operating system:

  • Windows Server 2016 2012R2 – 2022

Domain:

  • Active Directory member

Web server:

  • Internet Information Services 7.0 and higher

Modules for the Internet Information Services web server:

  • Static Content
  • HTTP Redirection
  • ASP.NET
  • .NET Extensibility
  • ISAPI Extensions
  • ISAPI Filters
  • Basic Authentication
  • Windows Authentication
  • IIS Management Console

Additional Microsoft components:

  • Microsoft .NET Framework 4.6.1 - 4.8.0
  • Microsoft .NET Core 6
  • URL Rewrite

Network connectivity

Incoming

Outgoing

TCP 443 (User console, API, IdP connection)

TCP 389/636 (Service operations in Microsoft Active Directory)


TCP 5985/5986/139/445 (Service operations in Windows)


TCP 22 (Service operations in Linux/IOS XE/Inspur BMC)

TCP 1433 (Service operations in Microsoft SQL Server database)

TCP 5432 (Service operations in PostgreSQL database)

TCP 1521 (Service operations in OracleDB database)

TCP 3306 (Service operations in MySQL database)

TCP 139/445 (Recordings into the File storage)


Access server (RDP)

Hardware Requirements

Device

10 RDP/SSH sessions

50 RDP/SSH sessions

100 RDP/SSH sessions

CPU

8 Cores

16 Cores

32 Cores

RAM

12 GB

32 GB

64 GB

HDD/SSD160 GB320 GB520 GB

Network adapter

1 Gb1 Gb1 Gb


Warning

Please pay attention to the information provided:

  1. Requirements are calculated for a dedicated physical server. Performance testing was conducted with RDP and SSH sessions.
  2. The declared number of concurrent sessions requires Simultaneous MultiThreading (AMD) or Hyper-Threading (Intel) supported CPUs.
  3. The declared number of concurrent sessions is supported when capturing video from a single monitor in HD resolution. The video resolution is determined by the monitor settings on the user's side. If you increase the resolution or the number of monitors, the declared number of concurrent sessions will decrease.
  4. Using client applications launched from the PAM server in RemoteApp mode reduces the number of concurrent sessions. The impact of each application on the number of concurrent sessions is individual, this can only be determined during testing.
  5. If the deployment is in a concurrent virtual environment, then the number of concurrent sessions may be less. To support the declared number of concurrent sessions, the virtual server must have reserved CPU frequency and RAM equivalent to the physical server.

Software requirements

Operating system:

  • Windows Server 2016 2012R2 - 2022

Domain:

  • Active Directory member

Additional Microsoft components:

  • Microsoft Windows Desktop Runtime 3
  • Microsoft C++ 2015 - 2019 Redistributable

Browser:

  • Microsoft Internet Explorer
  • Google Chrome
  • Microsoft Edge

Roles:

  • Remote Desktop Services Broker (RDCB)
  • Remote Desktop Services Host (RDSH)
  • Remote Desktop Web Access (RDWA)
  • Remote Desktop Gateway (RDGW)

Network connectivity

IncomingOutgoing

TCP 3389 (Connection to the Access server)

TCP 443 (Interaction with the Management server)

TCP 22 (Connection to the Access server)TCP 3389 (Connection to a resource via RDP protocol)

TCP 22 (Connection to a resource via SSH protocol)

TCP 23 (Connection to a resource via Telnet protocol)

TCP 139/445 (Recordings into the File storage)


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